The Terminated Merchant File (TMF), often known as the MATCH (Member Alert to Control High-Risk) list, is a database maintained by Mastercard that records merchants whose accounts have been terminated by acquiring banks due to high-risk factors or non-compliance. Being added to the TMF/MATCH list can significantly impact a business’s ability to obtain merchant accounts, as it serves as a warning to acquiring banks and payment processors about potential risks associated with the merchant. Reasons for TMF inclusion can include excessive chargebacks, fraudulent activity, or violating card network policies, making this list a critical reference in risk management.
In 2023, it was reported that the TMF/MATCH list contained over 10,000 entries globally, with merchants in industries like subscription services, e-commerce, and travel facing higher risks due to frequent chargebacks and fraud. On average, merchants placed on the TMF list experience a 30% increase in transaction fees if they can secure processing options at all. Case in Point: A fitness subscription service was placed on the TMF list after consistently exceeding the acceptable chargeback ratio, impacting its ability to partner with payment providers. After being listed, the business had to implement strict chargeback management strategies to eventually regain compliance and secure a new processor.
If your business is listed on the TMF/MATCH file, navigating payment processing options can feel challenging—but Swipesum is here to assist. With our expertise in high-risk merchant management, we provide tailored guidance and connect you with processing partners who understand your needs. Swipesum helps you implement robust fraud and chargeback reduction strategies, equipping your business to maintain compliance and regain financial flexibility. Let us help you rebuild trust with financial institutions and set up reliable payment solutions.
