Top 10 Payment Processing Canada Solutions for Small Businesses

Explore the unique landscape of payment processing in Canada, with insights into top Canadian-based processors like Elavon and Moneris, key trends such as the rise of Interac and open banking, and expert guidance from Swipesum to optimize your business's payment solutions.

Understanding Canada Payment Processing

The payment processing industry in Canada is distinct in many ways, shaped by its unique regulatory environment, payment preferences, and the dominance of certain financial institutions. As businesses, particularly small and medium-sized enterprises, strive to find the right solutions, understanding these factors is essential to optimize transaction costs, integrate with the right platforms, and ensure secure, compliant payments.

Canadian businesses are heavily influenced by the centralized nature of payment systems. Unlike in the U.S., where independent payment processors, gateways, and merchant account providers proliferate in a competitive environment, Canada’s payment processing market is more consolidated, with a few key players dominating the landscape. Companies like Moneris, Elavon Canada, and Helcim lead the market, offering solutions tailored specifically to the Canadian market’s needs.

One of the defining features of the Canadian payment ecosystem is the reliance on Interac, Canada’s domestic debit network, which handles billions of transactions annually. As Brendan Clarke, a payments expert at Wise, explains, “Canada’s payments infrastructure is unique in its reliance on Interac and the dominance of the big six banks, which has created a more centralized payments landscape. However, this is gradually evolving as new fintechs enter the market, bringing innovation and competition”."

The Real-Time Rail (RTR) system, although delayed, is set to further transform the Canadian payment processing industry by introducing instant, data-rich payments, positioning Canada closer to global payment modernization trends​. Additionally, the growing trend towards open banking, slated to be fully implemented by 2025, will increase competition by enabling fintechs to access consumers' financial data with their consent, leading to more tailored payment processing solutions for businesses​.

In this article, we’ll explore the top Canadian payment processors, break down key trends shaping the industry, and examine the unique characteristics of merchant services in Canada. Whether you’re a small business or a large enterprise, this guide will help you navigate the options and select the best solutions for your needs. Additionally, we'll introduce Swipesum, a leading payments consultant, to help you optimize your payment systems and save on transaction costs.

What is Payment Processing?

Payment processing is the process of accepting and processing credit card payments, debit card payments, and other forms of electronic payments.

It involves the use of payment processors, canada merchant account provider, and payment gateways to facilitate transactions.

Payment processing is essential for businesses that want to accept credit card payments and other forms of electronic payments.

Types of Payment Processing Solutions

Payment Processors

Payment processors are companies that process credit card transactions and other forms of electronic payments on behalf of businesses.

Examples of payment processors in Canada include Moneris, Elavon, and MPGS.

Payment processors provide a range of services, including payment processing, merchant account management, and payment gateway integration. These processors charge varying credit card processing fees, which can impact merchants significantly.

Merchant Account Providers

Merchant account providers are companies that provide businesses with a merchant account, which is necessary for processing credit card payments.

Examples of merchant account providers in Canada include TD Merchant Services and RBC Merchant Services.

Merchant account providers offer a range of services, including payment processing, merchant account management, and payment gateway integration. Having a Canada merchant account is crucial for local businesses to ensure seamless transactions and compliance with regional regulations.

Choosing a Payment Processor

Factors to Consider

When choosing a payment processor, businesses should consider factors such as pricing, security, customer support, and integration with existing systems. Merchant service providers play a crucial role in offering comprehensive payment solutions, including various services beyond just credit and debit card transactions. Businesses should also consider the types of payment methods they want to accept, such as credit cards, debit cards, and online payments. The payment processor’s reputation and reliability are also important factors to consider.

Questions to Ask

  • What are the payment processing fees and rates?
  • What types of payment methods do you support?
  • Do you offer a payment gateway and online payment processing?
  • What is your customer support like?
  • Do you have any contracts or termination fees?
  • What is the experience and reputation of the merchant account provider?

Top 10 Payment Processors in Canada

1. Elavon Canada

  • Overview: Elavon is a top choice in Canada, providing comprehensive payment processing services. Known for its seamless Converge gateway, Elavon supports a variety of payment types, including credit cards, Interac, and mobile payments. Elavon’s strong reputation comes from its integration capabilities, robust security measures, and competitive pricing tailored to businesses of all sizes.
  • Key Features:
    • Converge payment gateway for ecommerce and in-store transactions
    • EMV compliance and PCI-DSS certified
    • 24/7 customer support
  • Best for: Retailers, restaurants, and service businesses needing an all-in-one payment solution.

2. Moneris Solutions

  • Overview: As one of the largest processors in Canada, Moneris handles billions of transactions annually. With a focus on customer support and security, it offers a variety of services for small and mid-sized businesses.
  • Key Features:
    • POS systems, mobile payments, and ecommerce
    • Interac and digital wallet support
    • Customizable invoicing and inventory management
  • Best for: Businesses seeking a strong local partner for both in-store and online transactions​

3. Helcim

  • Overview: Helcim is widely praised for its transparent pricing and ease of use. It’s a Canadian company that offers payment processing, merchant account services, and a strong online payment gateway, making it ideal for businesses looking to avoid hidden fees.
  • Key Features:
    • No long-term contracts or hidden fees
    • Interchange-plus pricing
    • Support for recurring payments and online stores
  • Best for: Small to medium-sized businesses looking for flexible payment options​

4. TD Merchant Services

  • Overview: As part of the TD Bank Group, TD Merchant Services provides trusted payment processing solutions. It offers a range of services, from mobile payments to ecommerce solutions, integrated with its banking services.
  • Key Features:
    • Direct integration with TD business accounts
    • Fraud detection and security measures
    • Supports both online and in-person payments
  • Best for: Businesses already using TD Bank for their financial services.

5. Chase Merchant Services (Canada)

  • Overview: A part of JPMorgan Chase, Chase Merchant Services provides scalable solutions to Canadian businesses, including retail, hospitality, and ecommerce.
  • Key Features:
    • Customizable payment solutions
    • Fraud prevention and 24/7 support
    • Supports Interac, credit cards, and mobile payments
  • Best for: Mid to large businesses needing enterprise-level payment solutions

6. Nuvei Payfirma

  • Overview: Acquired by Nuvei, Payfirma provides a simplified payment processing platform for businesses. It offers both in-person and online payment solutions and integrates easily with major ecommerce platforms.
  • Key Features:
    • Supports both credit cards and Interac
    • Ecommerce and mobile payment support
    • Strong customer support
  • Best for: Small to medium-sized businesses needing flexible payment options​

7. Bambora (Now Worldline)

  • Overview: Bambora is a Canadian payment processor that focuses on providing easy-to-integrate payment gateways for ecommerce businesses. Now part of Worldline, it offers enhanced global payment solutions.
  • Key Features:
    • Customizable payment gateway solutions
    • Subscription billing support
    • PCI-DSS certified for security
  • Best for: Ecommerce and subscription-based businesses​

8. Square Canada

  • Overview: Square is a popular choice for small Canadian businesses. It offers flat-rate pricing, simple setup, and integrations with its own POS hardware.
  • Key Features:
    • Mobile POS solutions and ecommerce integration
    • Flat-rate pricing
    • Detailed analytics and reporting
  • Best for: Retail and foodservice businesses

9. Desjardins Payment Solutions

  • Overview: Desjardins offers payment processing services tailored to small and medium-sized businesses, particularly in Quebec. It integrates banking services with merchant services, making it a solid choice for businesses within the Desjardins banking network.
  • Key Features:
    • In-store and online payment processing
    • POS system integrations
    • Multi-currency processing
  • Best for: Quebec-based businesses

10. Global Payments Canada

  • Overview: Global Payments offers powerful, scalable solutions for Canadian businesses. It’s suitable for businesses that need reliable, high-volume processing.
  • Key Features:
    • Payment gateway and POS system support
    • Global reach with multi-currency support
    • Secure fraud detection systems
  • Best for: Large businesses and enterprises​

PayPal as a Top Payment Processor

PayPal is a top payment processor in Canada, offering a range of payment solutions for businesses of all sizes. With PayPal, businesses can accept credit card payments, debit card payments, and online payments. PayPal supports various payment methods, including Visa, Mastercard, and American Express. PayPal offers a secure payment processing environment, including encryption and tokenization, and is PCI compliant, meeting the highest security standards. PayPal provides 24/7 customer support to its merchants, making it a reliable choice for businesses in Canada.

PayPal’s payment processing fees are competitive, with a flat rate of 2.9% + $0.30 per transaction for online payments. PayPal also offers a range of payment solutions, including online payment processing, mobile payment processing, and in-person payment processing. With PayPal, businesses can accept payments from customers around the world, making it a great choice for businesses that operate globally.

In addition to its payment processing services, PayPal also offers a range of other features, including invoicing, recurring payments, and payment tracking. PayPal’s payment gateway is easy to integrate with existing websites and shopping carts, making it a great choice for businesses that want to start accepting payments quickly.

Overall, PayPal is a top payment processor in Canada, offering a range of payment solutions, competitive pricing, and excellent customer support.

How Swipesum Helps Canadian Businesses with Credit Card Processing

  1. Expert Consultation

Swipesum’s team of payment experts works directly with your business to evaluate your payment needs. Whether you’re in retail, hospitality, or ecommerce, they identify the most suitable payment processors and gateway solutions in the Canadian market. Swipesum also helps businesses choose the right payment service provider, ensuring a comprehensive approach to managing transactions.

  • Payment Audits: Swipesum offers a detailed audit of your current payment processor, looking for inefficiencies, high fees, or unnecessary features. Using their proprietary tool, Staitment, Swipesum analyzes your credit card processing statements, identifies hidden fees, and offers suggestions for cost reduction.
  • Custom Solutions: Once the audit is complete, Swipesum presents tailored solutions from the top Canadian payment processors, such as Elavon, Moneris, and Helcim, while ensuring that these recommendations align with your business goals. They take into account transaction volumes, security needs, and integration capabilities.
  1. Negotiating with Payment Providers

Swipesum works as your advocate, negotiating directly with payment providers to secure the best possible rates and contract terms. Their expertise in the Canadian market allows them to leverage relationships with top processors to bring you reduced transaction fees, better pricing structures, and terms that minimize risk.

  1. Ongoing Support

Beyond the initial setup and negotiation, Swipesum provides ongoing support to ensure your payment processing solutions remain efficient as your business grows. They regularly monitor payment trends and provide updates on new payment technologies or features, such as the integration of real-time payments in Canada’s emerging Real-Time Rail (RTR) system​.

Recent Swipesum News and Awards

Swipesum has recently garnered significant attention in the fintech and payment consulting sectors. The company was named #1 in Merchant Services by Entrepreneur Magazine for 2024, an award voted on by franchisors and industry leaders​. This recognition reflects Swipesum's commitment to transparency, customer success, and cutting-edge technology.

Additionally, Swipesum has been recognized for its Staitment software, a tool that helps businesses audit and optimize their credit card processing costs. Staitment has been particularly useful for companies operating in Canada, where hidden fees and inefficient pricing models can significantly affect profitability.

Swipesum is also expanding its services by providing expert consultation for businesses integrating embedded payment solutions into their SaaS platforms, helping companies monetize payments efficiently. Their continued innovation and success in the payment processing space have positioned them as a leader not only in the U.S. but also in the Canadian market.

The Swipesum Process: A Step-by-Step Approach

  1. Initial Consultation: Swipesum starts by understanding your business's specific payment needs through a detailed consultation.
  2. Statement Audit: Using Staitment, Swipesum analyzes your payment processing fees and identifies areas for cost savings.
  3. Custom Recommendations: After the audit, Swipesum offers tailored payment processing solutions, negotiating better rates and terms on your behalf.
  4. Implementation: Swipesum helps integrate the chosen payment solution into your business operations, ensuring a smooth transition.
  5. Ongoing Optimization: Swipesum provides continued support, monitoring trends, and optimizing your payment processing as your business grows.

Top Payment Gateways for Canada

When accepting payments online, choosing a reliable payment gateway is essential to ensure security, speed, and integration with your existing systems. Below are three top options for Canadian businesses:

1. Converge by Elavon

  • Overview: Converge is Elavon’s flexible, omnichannel payment gateway designed for both small and large businesses. It integrates with a variety of ecommerce platforms and supports a wide range of payment methods.
  • Key Features:
    • Customizable API for seamless integration
    • Supports credit cards, debit cards, and mobile wallets
    • Secure and PCI-DSS compliant
  • Best for: Businesses needing a robust, customizable solution for both in-person and online payments.

2. NMI (Global Solution)

  • Overview: NMI provides a flexible payment gateway solution with global capabilities. It is well-known for its advanced features, such as omnichannel payments and customizable integration.
  • Key Features:
    • Omnichannel payments for ecommerce, mobile, and in-store
    • Highly customizable API for businesses needing tailored solutions
    • Strong fraud detection and security tools
  • Best for: Enterprises with complex payment needs.

3. Mastercard Payment Gateway Services (MPGS)

  • Overview: MPGS is Mastercard’s proprietary payment gateway, designed for global businesses. It supports a variety of payment methods and currencies, making it ideal for companies with international customers.
  • Key Features:
    • Global reach with multi-currency support
    • Secure encryption and fraud prevention
    • Easy integration with ecommerce platforms
  • Best for: Businesses with global aspirations looking for a secure, well-known payment gateway.

Accepting Payments Online

Payment Gateways

  • A payment gateway is a secure online platform that allows businesses to accept credit card payments and other forms of electronic payments.
  • Payment gateways are essential for businesses that want to accept online payments.
  • Examples of payment gateways include Authorize.net and NMI.

Online Payment Processing

Online payment processing involves the use of a payment gateway to process credit card payments and other forms of electronic payments.

Online payment processing is essential for businesses that want to accept online payments. Efficient processing payments are crucial for online businesses as they ensure cost-effectiveness and provide functionalities like invoicing and custom APIs.

Businesses should consider factors such as security, customer support, and integration with existing systems when choosing an online payment processing solution.

Security and Compliance

Importance of Security

Security is essential for businesses that want to accept credit card payments and other forms of electronic payments. Businesses should consider factors such as encryption, tokenization, and compliance with industry standards when choosing a payment processor. Payment processors should have robust security measures in place to protect sensitive information. Additionally, businesses must adhere to PCI compliance to ensure the safety of customer credit card information and securely process credit card payments.

Compliance with Industry Standards

  • Compliance with industry standards is essential for businesses that want to accept credit card payments and other forms of electronic payments.
  • Businesses should consider factors such as PCI-DSS compliance, EMV compliance, and compliance with Canadian regulations.
  • Payment processors should have robust compliance measures in place to ensure that businesses are meeting industry standards.

Customer Service and Support

Importance of Customer Support

  • Customer support is essential for businesses that want to accept credit card payments and other forms of electronic payments.
  • Businesses should consider factors such as 24/7 support, online support, and phone support when choosing a payment processor.
  • Payment processors should have robust customer support measures in place to ensure that businesses are getting the help they need.

Types of Customer Support

  • Payment processors offer a range of customer support options, including 24/7 support, online support, and phone support.
  • Businesses should consider factors such as response time, support channels, and support hours when choosing a payment processor.
  • Payment processors should have robust customer support measures in place to ensure that businesses are getting the help they need.

Pricing and Fees

Understanding Pricing Models

  • Payment processors offer a range of pricing models, including flat-rate pricing, tiered pricing, and interchange-plus pricing.
  • Businesses should consider factors such as transaction fees, monthly fees, and contract terms when choosing a payment processor.
  • Payment processors should have transparent pricing models to ensure that businesses are getting the best deal.

Factors Affecting Pricing

  • Pricing is affected by a range of factors, including transaction volume, average transaction size, and industry type.
  • Businesses should consider factors such as pricing models, contract terms, and fees when choosing a payment processor.
  • Payment processors should have transparent pricing models to ensure that businesses are getting the best deal.

Contracts and Terms

Understanding Contract Terms

  • Payment processors offer a range of contract terms, including month-to-month contracts, annual contracts, and multi-year contracts.
  • Businesses should consider factors such as contract length, termination fees, and renewal terms when choosing a payment processor.
  • Payment processors should have transparent contract terms to ensure that businesses are getting the best deal.

Factors to Consider

  • Businesses should consider factors such as pricing, security, customer support, and integration with existing systems when choosing a payment processor.
  • Businesses should also consider the types of payment methods they want to accept, such as credit cards, debit cards, and online payments.
  • The payment processor’s reputation and reliability are also important factors to consider.

Finding the Right Payment Processors in canada

How to Find a Good Merchant Services Provider

Finding a good merchant services provider in Canada can be a daunting task, with so many options available. However, by considering a few key factors, businesses can find a provider that meets their needs.

First, businesses should consider the types of payment methods they want to accept. Do they want to accept credit card payments, debit card payments, or online payments? Do they want to accept payments from customers around the world? Different merchant services providers offer different payment methods, so it’s essential to choose a provider that offers the payment methods you need.

Second, businesses should consider the fees associated with the merchant services provider. What are the payment processing fees? Are there any monthly fees or setup fees? Different providers offer different pricing models, so it’s essential to choose a provider

Michael Seaman

Michael Seaman

Michael Seaman is the co-founder and CEO of Swipesum. A veteran of the payments industry and former employee at one of the largest payments companies, Michael, along with his brother Stephen, has led Swipesum since its inception in 2016. Swipesum is committed to providing innovative payment solutions and exceptional service to its diverse clientele. In his free time, Michael enjoys traveling with his wife Kelsey and their three children, pole vaulting, and engaging in typical Midwestern dad activities.

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