Everything about ProPay a PayFac platform offering secure payment solutions, perfect for software platforms to streamline sub-merchant payments and manage transactions efficiently.
ProPay Inc is a financial services company that provides a range of payment security solutions and processing services tailored to a variety of businesses, including small companies, enterprises, and especially software platforms. Based in Utah, ProPay Inc offers payment acceptance options, payment data security, and various transaction facilitation services. As a subsidiary of Total System Services, Inc. (TSYS), one of the largest payment processors in the United States, ProPay has been in the industry since 1997 and has a robust infrastructure for facilitating electronic payments.
ProPay’s services are comprehensive and include merchant services, mobile payments, and an array of merchant tools, but one of its standout offerings is its Payment Facilitator (PayFac) service. This service is designed specifically for software platforms that wish to streamline and monetize the payments volume of their sub-merchants or end users.
ProPay is a payment facilitator platform that offers a comprehensive suite of services designed to streamline the process of electronic payments for businesses and individuals. As a payment facilitator, ProPay provides merchant services that allow businesses to process credit card and electronic check transactions. This includes the ability to manage sub-merchant accounts, which is particularly useful for software platforms that need to handle payments on behalf of their users. ProPay simplifies the setup and management of these transactions by offering tools for quick merchant onboarding, risk management, and compliance with financial regulations. The platform is known for its versatility, supporting a wide range of industries with solutions tailored to both mobile and online payment environments.
ProPay offers numerous benefits that make it an attractive choice for businesses looking to streamline their payment processing and enhance their financial management.
A Payment Facilitator acts as a master merchant that simplifies the process of onboarding sub-merchants under its umbrella. By doing so, it removes the need for each sub-merchant to establish a direct relationship with a bank or a traditional merchant acquirer. This model is particularly beneficial for software platforms that manage a large number of small businesses or individual contractors who need to accept payments but may not have the volume or resources to justify or manage their own full merchant accounts.
ProPay's PayFac solution allows software platforms to provide seamless payment processing services to their users. Platforms can quickly onboard users as sub-merchants, enabling them to start accepting payments almost immediately. This is done through ProPay’s streamlined merchant account setup, which significantly reduces the administrative burden and complexity typically associated with traditional merchant accounts.
The ideal customers for ProPay’s PayFac services are software platforms that manage the business activities of multiple small businesses or freelancers. These platforms include eCommerce marketplaces, gig economy platforms, software as a service (SaaS) providers, and other business management software platforms that aim to provide integrated payment solutions as part of their service offerings.
In conclusion, ProPay's PayFac service provides a robust infrastructure for software platforms looking to monetize the payment activities of their sub-merchants. It simplifies the merchant acquisition process, reduces operational complexities, and opens up new revenue streams while enhancing overall user experience.
ProPay supports a variety of transactions such as credit and debit cards, and ACH payments, offering versatility for different business needs. Serving primarily the United States, ProPay provides robust security measures to safeguard payment data.
Since 2000, ProPay has focused on offering comprehensive payment solutions to meet diverse business requirements.
ProPay allows businesses to accept payments from major credit card brands like VISA, Mastercard, Discover, and American Express. This flexibility lets businesses process transactions online, in-person, and over the phone, serving both e-commerce and brick-and-mortar operations.
Supporting these major credit card brands enables businesses to meet customer payment preferences, enhancing satisfaction and boosting sales.
Security is a top priority for ProPay, with systems complying with PCI standards to ensure secure processing of credit card transactions and payment data security, protecting customer data and preventing breaches. Securely storing a customer's payment information to facilitate future purchases is also crucial, enhancing both convenience and security.
Adherence to stringent security standards instills confidence in businesses and customers, making ProPay a trusted partner for secure credit card processing.
ProPay’s electronic invoicing lets businesses send secure payment links via text and email, allowing customers to input their credit card details and complete payments effortlessly. This method streamlines payment collection and enhances data security.
ProPay’s virtual terminal enables businesses to process payments online at no extra charge, offering a versatile solution for various payment needs.
ProPay offers flexible tools for processing credit and debit card transactions in real-time, whether on the go or at your desk, enhancing your business’s efficiency and customer satisfaction with credit card payment and card processing solutions.
For businesses on the move, ProPay’s mobile card reader and app offer an excellent solution. With the ProPay app and JAK reader, credit card payments can be processed anywhere, anytime.
Compatible with various smartphones, the mobile app monitor is a versatile tool for any business owner.
ProPay’s virtual terminal services offer a secure way to manually enter credit card information, ideal for remote sales and phone orders, enabling real-time transactions without additional charges.
One of the key benefits of using ProPay is its ability to facilitate recurring payments. With ProPay, businesses can set up automatic payments, allowing customers to make regular payments without having to manually enter their payment information each time. This feature is particularly useful for businesses that offer subscription-based services or require regular payments from customers. ProPay’s recurring payment feature is secure, reliable, and easy to use, making it an attractive option for businesses looking to streamline their payment processing.
By automating recurring payments, businesses can improve cash flow, reduce administrative tasks, and enhance customer satisfaction. Customers appreciate the convenience of not having to remember to make payments, while businesses benefit from a steady and predictable revenue stream.
ProPay account holders benefit from features like spending directly from their bank account using a prepaid Mastercard and managing accounts online, making financial management easier and more efficient.
High-tier ProPay users receive a propay prepaid mastercard, allowing them to spend directly from their account and access ATMs globally, adding convenience to financial management.
ProPay provides robust online account management tools for monitoring accounts and processing payments from anywhere. A propay account required for full access to the ProPay app require and online portal lets users track transactions, detect unauthorized activities early, and send invoices via text or email.
ProPay’s cost-saving pricing model eliminates monthly subscription fees and gateway processing fees, helping businesses reduce payment processing costs.
Connecting to ProPay is straightforward, requiring a valid U.S. address and a checking account capable of receiving ACH transactions. Swipesum's payments consultants can help you with contract negotiations to eliminate or reduce most fees, increase the revenues from the ProFac solution, and white glove customer support. ProPay offers different account types with varying fee structures to cater to diverse business needs.
ProPay’s main plans are the Platinum Plan at $69.95 per year and the Premium Plan at $39.95 per year, with the Platinum Plan offering additional features. However, Swipesum can negotiate lower rates and fees on your behalf.
An annual fee is required, typically renewed after the first year, with the initial payment made via personal check.
Signing up for a ProPay account is simple and straightforward. Users can fill out an online application, activate their account, and start using ProPay’s services easily. An active ProtectPay Online subscription is necessary to access certain advanced features of ProPay's payment processing services.
The user-friendly integration process enhances overall satisfaction.
ProPay’s services are designed to integrate seamlessly with a variety of business management tools, providing a comprehensive solution for businesses of all sizes.
ProPay offers integrated business management solutions that allow businesses to manage their payment processing, inventory management, CRM, and data analytics all in one place. This integrated approach helps businesses streamline their operations, reduce costs, and improve efficiency. ProPay’s integrated business management solutions are designed to work seamlessly with a range of third-party applications, making it easy for businesses to integrate ProPay into their existing systems. With ProPay, businesses can enjoy a comprehensive payment processing solution that meets their unique needs and requirements.
By integrating ProPay’s services with other business management tools, businesses can gain valuable insights into their operations, improve decision-making, and enhance overall productivity. This holistic approach to business management ensures that all aspects of a business’s operations are aligned and working together efficiently.
For immediate assistance with any issues or inquiries related to ProPay's services, you can reach out to their dedicated support line. ProPay prioritizes rapid response and effective solutions, ensuring that your experience is as smooth as possible.
If you need help urgently, please call Swipesum's ProPay Support Team at (844) 554-1275. This line is staffed with knowledgeable representatives who are ready to assist you with any questions or concerns you may have about your account or transactions.
For less urgent inquiries or if you prefer to communicate via email, you can contact ProPay support at save@swipesum.com. This email is monitored regularly, and the support team strives to provide timely and thorough responses to your questions.
By offering both phone and email support, ProPay ensures that you have access to the help you need, whether it's immediate assistance or answers to less pressing questions.
Customer reviews for ProPay reflect a broad spectrum of experiences, highlighting its utility across various industries. From small businesses to larger enterprises, clients value ProPay's adaptability and ease of use, although some areas for improvement are noted.
ProPay is often commended for its user-friendly interface and effective handling of mobile and e-commerce transactions. Notably, independent business operators, such as Mary Kay consultants, appreciate the seamless integration with their business practices. The platform's affordability, coupled with the lack of extraneous fees, frequently receives positive remarks.
The partnership with Mary Kay illustrates ProPay's capability to manage high-volume transactions reliably for independent business owners. Additionally, its integration with CardKnox extends ProPay's payment facilitation to offer more specialized features, catering to a variety of business needs.
While the platform satisfies many, some users point out challenges related to functionality and customer support. A detailed ProPay review highlights its suitability for small businesses, particularly in mobile and e-commerce sectors, and its limitations for high-traffic environments like restaurants. Issues such as cumbersome processes and a steep learning curve are occasionally mentioned, along with concerns about the costs associated with fund transfers to bank accounts. However, these experiences vary, with some finding the platform exceptionally beneficial for their specific requirements.
Overall, ProPay’s broad industry appeal and strategic partnerships underscore its versatility as a payment solutions provider. However, the platform’s effectiveness can vary based on individual business demands and expectations. For more detailed reviews and customer experiences, further exploration on review sites like Capterra and FeaturedCustomers is recommended.
ProPay offers tailored solutions for various business types, from small enterprises to larger e-commerce platforms, enhancing payment processing flexibility and providing real-time transaction updates and accessible financial tracking.
Small businesses benefit from ProPay’s predictable fixed transaction rates, simplifying budgeting and financial planning. The ProPay JAK mobile reader lets small businesses accept credit card payments via smartphones or tablets, making it a cost-effective option for handling low transaction volumes.
For e-commerce businesses, ProPay offers secure payment pages enhancing usability and security. Features like text/email invoicing and storing customer’s payment information for future transactions make ProPay a valuable tool for online businesses.
Customers often highlight mobile and e-commerce friendly features in their positive experiences with ProPay.
ProPay emphasizes security and compliance, adhering to industry standards to protect payment data. Integrating with various software solutions, ProPay ensures secure transactions through techniques like tokenization and storage.
ProPay meets PCI compliance standards essential for protecting credit card data. Implementing PCI-compliant systems ensures the safety of credit card information and educates users on recognizing phishing scams.
ProPay employs multiple strategies to monitor and detect fraudulent activities, ensuring a secure payment environment. These measures protect both businesses and customers, maintaining trust and reliability in ProPay’s services.
ProPay offers a transparent and cost-effective pricing model with an annual fee for account management and no additional monthly or gateway fees. However, there is a lot of margin baked in. Software platforms should leverage a payments consulting group like Swipesum in order to get the lowest rates and fees. This helps businesses save on payment processing costs, making ProPay attractive for various business types.
ProPay’s annual fee structure includes the Platinum Plan at $69.95 per year and the Premium Plan at $39.95 per year. Eliminating monthly and gateway fees allows businesses to save on processing costs, enhancing profitability.
ProPay offers competitive transaction fees, with swipe rates starting at 2.60% and keyed rates at 3.55%, making it affordable for small businesses. While ProPay does not charge monthly or gateway fees, ACH returns and credit card chargebacks have fees of $10 and $15, respectively.
Users appreciate that there are no hidden fees, making the cost structure straightforward and predictable.
In summary, ProPay offers a robust and flexible payment processing solution that caters to a wide range of business needs. From accepting payments from major credit card brands to providing secure transaction processing and versatile tools like mobile card readers and virtual terminals, ProPay stands out as a reliable partner for businesses. The absence of monthly and gateway fees further enhances its appeal, making it a cost-effective choice for small businesses and e-commerce platforms alike. By choosing ProPay, businesses can streamline their payment processes, enhance security, and ultimately improve their financial management.
ProPay supports payments via credit and debit cards, as well as ACH transactions. This range of options makes it convenient for users to process payments efficiently.
ProPay ensures the security of credit card transactions by complying with PCI standards, which safeguards customer payment data during processing. This commitment to secure transactions protects both businesses and consumers alike.
ProPay does not have hidden fees, as it employs a transparent pricing model that avoids monthly subscription and gateway processing fees.
ProPay provides two primary plans: the Platinum Plan for $69.95 annually and the Premium Plan for $39.95 annually, tailored to meet various business requirements.
Yes, you can manage your ProPay account online and through a mobile app, enabling you to monitor transactions, process payments, and send invoices conveniently from anywhere.
RECOMMENDED
HELPFUL CONTENT
Michael Seaman
Michael Seaman is the co-founder and CEO of Swipesum. A veteran of the payments industry and former employee at one of the largest payments companies, Michael, along with his brother Stephen, has led Swipesum since its inception in 2016. Swipesum is committed to providing innovative payment solutions and exceptional service to its diverse clientele. In his free time, Michael enjoys traveling with his wife Kelsey and their three children, pole vaulting, and engaging in typical Midwestern dad activities.
Read moreRequest a CONSULTATION
Meet one of our payment processing experts to see if working together makes sense.
We will schedule a quick consultation call to go over how you're currently handling merchant services, and present a proposal at no cost.
By submitting this form you agree to receive information about Swipesum product updates via email as described in our Privacy Policy and Terms & Conditions.
