Implement Prorated Billing: A Comprehensive Guide

Learn how to implement prorated billing effectively to ensure your customers are charged fairly based on their actual usage. This guide covers the importance of prorated billing for subscription-based businesses, how to calculate prorated charges, and why it's essential for compliance with revenue recognition standards like ASC 606. Discover the benefits of prorated billing for customer satisfaction and business growth.

How does use-based billing work? In recent years, SaaS companies have seen usage increase by 62% and will reach 39% by 2021. Client expects to be paid in proportion of what he or she uses of your product or services. A monthly subscription service often employs prorated billing, allowing customers to only pay for the portion of the service they utilize within a billing cycle. The best production models are therefore aimed at improving. When a subscriber changes plans during the billing process, you can use appropriate provision based upon whether they have been upgraded or downgraded. At Swipesum we're prorated billing experts, speak with an expert today.

How do prorated charges work?

Proportional charges make it possible for a customer to only pay for services. In most cases, a customer cancels the plan at some point during a billing period but they don’t pay for it. The billing date is crucial in calculating prorated charges, as it determines the exact amount owed based on the days the service was active before the next scheduled billing date. Pricing increases customer confidence in billing and usage and allows customers to pay only what they use. Prorated billing is popular among telecommunications and utilities, subscriptions, and a few landlord companies.

Accurately calculating prorated billing ensures each customer is charged fairly for the exact service they’ve used, whether they upgrade, downgrade, or cancel mid-cycle. This process balances fairness with precision, vital for maintaining both customer trust and compliant revenue recognition.

Prorated definition

Obviously proration sounds complicated, and the idea is simple. Subscription billing allows consumers to adjust their subscription plans without complicating their billing. If you have used a product for more than you have planned, you can expect that you will be charged for the amount that was used for the purpose. So it basically means a prorated charge. Prorated subscription services have become an important business concept to comprehend because most customers want to modify or cancel an existing service plan during the billing cycle.

What is prorated (usage-based) billing?

A prorated billing model uses billing to charge the customer for the time they are using your services. The subscription business model benefits from prorated billing as it adjusts charges based on customer usage and plan adjustments. These payment modes are ideal for SaaS and subscription-based business. Is there anything special about this type of billing system? Revenue streams can be repeatable with subscription businesses. Purchasing subscriptions allows users to purchase products or services from an organization. Depending upon how many subscribers customers subscribe for and how long it takes to complete this form of service is determined. Typically, the customer keeps the same plan with regular payments of similar amounts.

When is proration used?

Prorate is used whenever a customer changes their subscribed plan. For example, if customers downgrade to cheaper options, they’ll likely pay more than what they expected. In this case they could require prorated credits since they have to pay cash to offset the difference in prices. In most instances, when a client upgrades to a more cost effective plan, their monthly bill will need an increase to reflect the quality of the services that were actually delivered. Proportional invoices allow for payment of the difference by the customer.

When customer upgrades occur, proration ensures that charges adjust fairly based on the timing of the upgrade. This means that if a customer upgrades their plan mid-cycle, they will be billed proportionally for the higher-tier service for the remainder of the billing period.

Why is usage-based billing important for SaaS businesses?

Most SaaS products permit the adjustment of subscriptions during a monthly billing cycle so that usage charges can easily be synced with consumption. This requires a clear and specific method of calculating costs for each customer.

How prorated billing benefits businesses

The use of billable services can enhance the reputation of your business, help you acquire customer base, and improve cash flows consistently. Prorated billing helps businesses: Subscription service businesses benefit from prorated billing as it ensures customers only pay for the services they actually used within that subscription period, promoting fairness and flexibility in charges. Customer acquisition: Prorated billing allows customers to access services more easily. It removes obstacles and enables higher customer engagement. Prorated billing reflects a commitment to fairness, and it guarantees customers are charged only when utilizing a service.

Looking for the best prorated billing solution for your unique business? Call Swipesum

How Does Prorated Billing Work?

Pricing adjusts charges based upon service used. It ensures the customer receives a reasonable payment when the service is initiated during the billing cycle. Customers can cancel or adjust their subscriptions anytime without waiting for the next billing date, providing more flexibility in managing their subscription services. Here is the way things work.

Importance of Proration

Businesses selling products can manage their revenues much more easily than a services business. It’s harder to operate subscriptions since the payment is monthly and annual recurring. Proration ensures fair billing when services are used service mid billing cycle, adjusting charges based on the specific time a service is used. Adding a month-by-month subscription change will provide customers with a greater choice. It provides an easier way to understand costs of the product or service. It can especially benefit the companies that provide SaaS services. It reflects the cost of offering services or products to the consumer. The billing system has been proven to increase customer confidence and reduce customer complaints.

Why is proration important?

Because most SaaS products allow the user to change the billing schedules during the billing cycle, it is vital to be able to adjust fee and usage. When a customer signs up mid-cycle, proration ensures they are charged fairly, paying only for the days they actually use the service. This helps your customers grow customer loyalty to you and encourages resubscription. Customer Success is important when it comes to the success of SaaS and learning how you can accelerate is crucial to your success.

How to calculate prorated charges

Calculating prorated fees involves an equation that businesses may adapt depending upon their services and the terms of the lease agreement. When customers downgrade their plans, prorated credit is calculated by determining the cost difference between the original and downgraded plans and reimbursing the customer for the remaining days in the billing cycle. Calculate daily charge by multiplying the total invoice amount and total days in the billing cycle, the total billable amounts and days are divided into daily bills. How long will your service have to last? Calculation for daily charges: Multiply daily rates by service day number. Full bill sum: $ 90 - 30 day cycle: 30 day daily rate.

Offer flexible billing options

Prorating within a subscription billing system allows customers to quickly switch from different levels to new levels, or add/deactivate subscriptions as per their requirements. In contrast, businesses can also adjust their clients’ bills quickly.

Mid-Cycle Changes

When customers upgrade or downgrade their plans during the cycles, the charges are accordingly adjusted. When customer upgrades occur mid-cycle, charges are prorated to ensure fair compensation for the services rendered. For example, the switch from the $30 to $50 plans at the end of the month will cost half a month.

Define your proration policy

Whether you will prorate weekly or within a monthly billing cycle, proration policies can be applied to manage subscriber expectations effectively. Daily Proration gives maximum accuracy, while Monthly Proration is a simpler implementation in yearly subscriptions. Rules regarding rounding prorated sums: Set out rules aimed at simplifying calculations and preventing fractional charges. Changes during an upgrade or cancellation. Can you refund unused portions? Can you carry this out again for another cycle? Taxes: Find out your way to pay the tax for pro-rated charges.

When Should Prorated Billing Be Used?

A company’s prorated invoices are used in several situations. For example, in a monthly subscription service, prorated billing allows customers to only pay for the portion of the service they utilize within a billing cycle, such as when signing up or canceling partway through the month. Prorated billing is an alternative billing solution for customers who need a switch during the billing cycle. If customers upgrade or downgrade plans during billing cycles, the new prorated rate applies for the remaining billing year.

Prorated Billing Example

A case of prorated billing involves customers upgrading from a lower plan to a higher plan. For example, customers pay for the subscription on the first of each month. They have two subscription payments up until the date of the bill and this will increase their bill. Here comes the billing procedure. By using the prorated fee, the customer only pays their current use. If you upgrade your plan on the 16th of the month, the price will be the same as the initial plan for half the month. The new plan fee will begin in the second quarter, and charges will be adjusted based on the next billing date.

How to fit prorated billing into your subscription business

While billable services have many benefits, businesses can reap the benefits only if implemented correctly. In the subscription business model, prorated billing adjusts charges based on customer usage and plan adjustments, ensuring fair and accurate billing. This guide provides an overview for the achieving of prorated payments:

How Prorated Billing Works

Prorated billing is the most efficient way of avoiding over-charges and subcharging clients. It assures its customers to pay a reasonable fee. A firm will charge a client for the prorated amount. Those customers who subscribe on a monthly basis on the 15th day of the month are charged for just the second portion of their billing. This adjustment is made because the service mid billing cycle ensures that charges are fair and transparent, reflecting only the time the service is used. They will not need the entire monthly plan cost for this plan. Similarly, a client can cancel a subscription within 15 days of completing their 30th billing cycle and pay for the first 15 days, not 30. The service allows customers to pay the balance at the same time they pay.

Who Can Use Prorated Billing Methods?

Prorated billing techniques are used for many purposes including:

Increase customer satisfaction

Using prorated prices allows customers complete control over their time to test the product. When a customer signs up mid-cycle, proration ensures they are charged fairly based on their subscription start date, paying only for the days they actually use the service. You can notify customers of their spending limits so they don’t use it until they have exceeded their maximum. So they get better customer experiences and lower costs. Businesses can easily use SaaS to accelerate growth by using the use-based billing model. Your SaaS solution scales with the product if growth increases.

Regularly collect recurring payments

The process for preparing a bill is complicated. Subscription billing systems manage recurring payments by allowing consumers to adjust their subscription plans without complicating their billing. Several payment options are available. Assist in collecting payments on an annual basis. With modern payment technologies, it is easy and efficient to automatically manage the billing process.

How do you prorate monthly?

The monthly prorate is calculated within the monthly billing cycle by dividing the total amount by the number of days that customers use the service. Most companies that use subscriptions have yearly prorated invoices.

Adjust offer to meet customer demand

Keep a track of customers and make modifications if required. Customer needs are important, so you must stay ahead of when their usage is changing. When customer upgrades occur, ensure that offers are adjusted accordingly to reflect the new subscription plans. This includes adjusting charges based on whether a customer upgrades or downgrades their service, and considering prorated billing to ensure fair compensation for services rendered during the billing period.

Set up a smart refund policy

In most cases unless the subscriber drops their monthly payment in time, the user will only be able to see their purchase before they receive refund from your account. When customers downgrade their subscription plans, prorated credit is calculated to reimburse them for the cost difference between the old and new plans. You’ll have more bank money and most users should feel pleased as well. If the complaint is not resolved by an official complaint process then you can still ignore the complaint process. Similarly, billings in quarters or annual terms require remuneration policies that guarantee fair treatment for consumers.

Prorated Billing FAQs:

When to prorate your customer's bill?

When customers change plans, you have to calculate their billing based on the billing date, ensuring charges are prorated according to the days the service was active before the next scheduled billing date. It is also possible to update or decrease the subscription.

How to refund a subscription downgrade in the middle of the billing cycle?

Efficacious billing systems rely on banknotes. When customers downgrade their subscription plans, prorated credit is calculated to reimburse them for the cost difference based on the remaining billing cycle. Credit notes are a kind of invoice record in which remittance payments are allocated based on the sum to pay or modify the invoices amount to reflect this.

What is an example of prorated billing?

Example of prorated invoices

An example of prorated billable services includes when an employee upgrades from low-tier to higher-tier plans. The customer usually pays monthly for the subscription plans on the 1st. Charges are adjusted based on the next billing date, ensuring that customers are only billed for the actual usage during the billing cycle.

What is a prorated example?

Tell me the pro-rated term? Accounting and finance uses prorata to adjust the amount of money for a specified time interval. In the subscription business model, prorated billing adjusts charges based on customer usage and plan adjustments. If one is given an estimated salary of $80k yearly that will come to the business in July, the pay for the next year will be $41,000.

What does prorated pay mean?

Prorated pay consists of the adjustment of the worker’s salary to reflect the work time in a certain period of time rather than pay the total amount at any given time. This is similar to how charges are adjusted for a service mid billing cycle, ensuring fair billing practices when customers either start or end a service in the middle of a billing cycle. Consider the salary adjustments a worker makes based on the work that they have actually done. May 25, 2022.

Is prorated a refund?

The program refund is the refund of fees paid in the course that exceeds the date the last attendance records were made. When customers downgrade their plans, a prorated credit is calculated to reimburse them for the cost difference between the original and downgraded plans.

Michael Seaman

Michael Seaman

Michael Seaman is the co-founder and CEO of Swipesum. A veteran of the payments industry and former employee at one of the largest payments companies, Michael, along with his brother Stephen, has led Swipesum since its inception in 2016. Swipesum is committed to providing innovative payment solutions and exceptional service to its diverse clientele. In his free time, Michael enjoys traveling with his wife Kelsey and their three children, pole vaulting, and engaging in typical Midwestern dad activities.

Read more

Request a CONSULTATION

Meet one of our payment processing experts to see if working together makes sense.

We will schedule a quick consultation call to go over how you're currently handling merchant services, and present a proposal at no cost.

Man smiling while folding his arms

Swipesum.Insights

What Is the FedNow Controversy?
December 16, 2024
Minutes

SWIPESUM.CONSULTING

We help businesses make intelligent payment decisions.

Learn more about Swipesum

audit Merchant services Statements

Start with a free merchant statement audit and analysis

Schedule an audit

consultation

Connect with a payments expert and get a free initial consultation

Book consultation

By submitting this form you agree to receive information about Swipesum product updates via email as described in our Privacy Policy and Terms & Conditions.